Mercedes-Benz of Chantilly

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Mercedes-Benz of Chantilly Reviews


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Facebook Apr 25, 2017
 

Matt DoCampo assisted us in finding exactly what we were looking for. He was kind, knowledgeable, and made us feel like we were old friends he was happy to help. I will absolutely be reaching out to Matt and all the staff at Mercedes of Chantilly for our future purchases. Thank you so much for all the help in finding us the perfect car.

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Google Apr 25, 2017
 

Fantastic car buying experience. I will absolutely be back to visit again when we purchase our next Mercedes. Thank you for all the hard work and making sure we found exactly what we were looking for!

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Google Apr 18, 2017
 
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Yelp Apr 14, 2017
 

Definitely prefer the service department at this location versus the Tyson's Corner location. The service advisors just seem to be better trained and more knowledgeable on the vehicles. Plus the customer service is just better all around. I like getting an update on my vehicle without having to pester them to get an answer. Aaron was our service advisor. He was friendly, courteous, knowledgeable and set accurate expectations when it came to my vehicle's repairs. If he said he'd let me know by that afternoon, he meant it. That's a rare trait to find in the automobile service industry. Trust me, having been rear ended a few months back, I've had to deal with a lot of service departments. Everything my car went in for was repaired in a very fast manner. I can't give them 5 stars though because as great as this location was compared to Tyson's Corner, they weren't as great as the ones I've been to in Texas in regards to friendliness, communication and ease of getting an appointment. Perhaps because this location is better than Tyson's Corner, they get booked up fairly quickly so you have to wait about a week for an appointment which isn't convenient if you have an emergency which is why I had to try the Tyson's Corner location in the first place. Just a heads up.

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Google Apr 12, 2017
 

Long story short, they are nice to you until they sell you a car, then you are pretty much screwed. Read below for more details. I bought a brand new 2017 GLE from this dealership. The buying process was good, but that's where it ends. It turned out the car they sell me is a lemon car. Right after I bought the car I found out that the transmission has serious problems, those include the whole car shaking when down shifting and red RPMs. When I took it back to the dealership for service, they kept the car for two weeks and told me this is a known problem and that they had a car in the shop with the same problem. After two weeks they called and told me to come pick my car and told me there is nothing they can do. That same day I called corporate office and the next day the dealership called back offering to replace the transmission. Who would accept replacing the transmission on a brand new car. Initially I refused to change the transmission to see what other options do I have. When I contacted back to the dealership to do the transmission swap they just totally ignored all of my attempts to reach them. They ignored my emails and my voice messages. Mercedes Benz corporate wasn't any better. They only answered my concerns after three weeks of my initial contact and after many emails and phone calls, all of which they totally ignored. Now I have a lemon car with a broken transmission which I still have to make the monthly payments for. I contacted my attorneys and we'll be exploring all of legal and other options. To be honest I never expected a respected car manufacturer such as Mercedes Benz to be so dishonest.

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WELCOME TO
Mercedes-Benz of Chantilly

Welcome to Mercedes-Benz of Chantilly, where you’ll find a satisfying range of luxury vehicles and a team of automotive professionals that’s dedicated to helping you find and maintain the vehicle of your dreams. At our boutique showroom and lot near Centreville, Fairfax, Ashburn, South Riding, and Manassas, we have the full lineup of new Mercedes-Benz models, from the E-Class and C-Class to GLS models, GLA models, and Sprinter vans. You’ll also find a carefully manicured selection of pre-owned luxury cars in stock at all times.

At Mercedes-Benz of Chantilly, we’re interested in more than just getting your business at the start. More than that, we want to prove to you that we’re deserving of your business for many years to come. When you drive a pristine new or pre-owned Mercedes-Benz vehicle off of our lot for the first time, you can be sure that we’re committed to helping you keep it in that condition for as long as possible. Count on our factory-trained and certified technicians to handle everything from standard maintenance to major repairs in our top-notch Mercedes-Benz service department.

Are you ready to take the next step? The finance team at Mercedes-Benz of Chantilly is ready to help you secure a competitive loan rate or lease program offer through our well-connected finance department. We can even tailor a program specific to your needs. Stop by for a tour of the dealership and a test drive of the models you’re interested at 14841 Stonecroft Center Ct in Chantilly, VA. We’re open every day of the week, and we’re standing by to take your calls.

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14841 Stonecroft Center Ct • Chantilly, VA 20151

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Today's Hours:

Open Today! Sales: 9am-8pm

Open Today! Service: 7am-7pm

Open Today! Parts: 7:30am-6pm

Mercedes-Benz of Chantilly

14841 Stonecroft Center Ct Chantilly, VA
Phone: (888) 837-9454 http://maps.google.com/?q=14841%20Stonecroft%20Center%20Ct%20%2C%20Chantilly%2C%20Chantilly%2C%20VA%2020151

Parts

Phone: (703)956-2053

Sales

Phone: (888) 837-9454

Service

Phone: (703) 448-2289

38.8987624 -77.4604216
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Mercedes-Benz of Chantilly
Mercedes-Benz of Chantilly
14841 Stonecroft Center Ct
Chantilly, VA, 20151 United States
(888) 837-9454
https:https://www.mbchantilly.com/wp-content/uploads/2016/09/thumbnail-2.jpg
Mercedes-Benz of Chantilly 38.8987624, -77.4604216.