Mercedes-Benz of Chantilly

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Mercedes-Benz of Chantilly Reviews


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Yelp Feb 23, 2017
 

I was looking for Mercedes Benz car. I found out a nice Certified C300 in this lot. I approached and Mariela Rodriguez greeted us. She welcomed us with a smile and great attitude. She brought us to her desk asked a questions and found out the perfect car for me. She explained everything about the specifications, warranties and services records and showing us the car. I never had a such great experience before! She was extremely efficient. I am planning to come back soon to buy the car. I will recommend this Dealership and Mariela for any person who is in the market for vehicle.

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Google Feb 20, 2017
 

I recently bought Mercedes Benz E 300 Model from the Mercedes-Benz of Chantilly. Mariela Rodriguez was my sale person. I was extremely please with the services she provided during the entire buying process. She spent about an hour explaining me all the features that car had and showed me how to operate various features. Then she took me for a test drive and ask me to experience various features. It was really great that she took time to teach me the options and let me try them during the test drive.Negotiating the price of the car with her was also very pleasant experience. She was very professional, and offered me very good price without me spending hours of my time. She did not use sale pressure during the process. Her interaction with me did not end after the sale was completed. She kept in touch with us and checking with us how did I like my car or did I have any issue that she should be taking care of. It was very nice of her to follow up with us to ensure that we were satisfied and happy.I had an excellent experience dealing with her. Her professionalism, courteousness and eagerness to work with us were the reasons we bought car from her. She is the best. I will recommend her to others.

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Yelp Feb 19, 2017
 

I bought a used car from here after finding it online. Mariela Rodriquez made the whole transaction so pleasant, no pressure at all. She was very knowledgeable and has called a few times asking how i like the car. They had it very reasonably priced and even repaired a scratch on the door without any hassle whatsoever. I highly recommend Mariela and their service center who made this one of the best car buying experiences I've ever had. Thank you!!!

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Google Feb 17, 2017
 

This month I was in the market for buying a new car and was evaluating all options out there. I am not a car expert but I knew I was interested in upgrading to a luxury car. Among other options I wanted to visit Mercedes-Benz to have a look at what they had to offer; big mistake.I picked Mercedes-Benz Chantilly because it was closer to where I live; again, big mistake. The treatment I received was really disappointing to the point where I felt discriminated.I was there to learn more about the available models and be able to test drive one of my interest, however the sales representative did not put any effort on showing any car, nor explaining their features. The sales representative first reaction was: "Welcome, before I show you around let us see if you're eligible to acquire or lease any of these cars. By the way, how old are you, you look too young". "I could show you the cars and take you around but why would I excite you beforehand, I prefer to be straight because it's my job, I have had to break hearts sometimes so let's see if you're eligible first."As you can tell from this phrase she immediately suggested I couldn't afford to buy or lease any of the cars in the showroom which first is not true, and second that is not how you treat a potential customer.It's really disappointing to be mistreated in a branch from a renown brand. I was at BMW the weekend before and had a great experience, I though Mercedes would treat me the same way, clearly they did not.I emailed the branch manager because I considered very important for me to alert him about the poor customer service the show room has for him, as leader, to take action. It's been two weeks and I haven't received any answer, thus I think it's my responsibility to alert potential customers out there that they could be potentially discriminated in the same way either by age or race when visiting that branch given nobody at that branch was able to apologize for the uncomfortable situation they made me face. I don't want others to feel the way they made me feel.

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Facebook Feb 17, 2017
 
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WELCOME TO
Mercedes-Benz of Chantilly

Welcome to Mercedes-Benz of Chantilly, where you’ll find a satisfying range of luxury vehicles and a team of automotive professionals that’s dedicated to helping you find and maintain the vehicle of your dreams. At our boutique showroom and lot near Centreville, Fairfax, Ashburn, South Riding, and Manassas, we have the full lineup of new Mercedes-Benz models, from the E-Class and C-Class to GLS models, GLA models, and Sprinter vans. You’ll also find a carefully manicured selection of pre-owned luxury cars in stock at all times.

At Mercedes-Benz of Chantilly, we’re interested in more than just getting your business at the start. More than that, we want to prove to you that we’re deserving of your business for many years to come. When you drive a pristine new or pre-owned Mercedes-Benz vehicle off of our lot for the first time, you can be sure that we’re committed to helping you keep it in that condition for as long as possible. Count on our factory-trained and certified technicians to handle everything from standard maintenance to major repairs in our top-notch Mercedes-Benz service department.

Are you ready to take the next step? The finance team at Mercedes-Benz of Chantilly is ready to help you secure a competitive loan rate or lease program offer through our well-connected finance department. We can even tailor a program specific to your needs. Stop by for a tour of the dealership and a test drive of the models you’re interested at 14841 Stonecroft Center Ct in Chantilly, VA. We’re open every day of the week, and we’re standing by to take your calls.

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14841 Stonecroft Center Ct • Chantilly, VA 20151

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Mercedes-Benz of Chantilly

14841 Stonecroft Center Ct Chantilly, VA
Phone: (888) 837-9454 http://maps.google.com/?q=14841%20Stonecroft%20Center%20Ct%20%2C%20Chantilly%2C%20Chantilly%2C%20VA%2020151

Parts

Phone: (703)956-2053

Sales

Phone: (888) 837-9454

Service

Phone: (703) 448-2289

38.8987624 -77.4604216
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Mercedes-Benz of Chantilly
Mercedes-Benz of Chantilly
14841 Stonecroft Center Ct
Chantilly, VA, 20151 United States
(888) 837-9454
https:https://www.mbchantilly.com/wp-content/uploads/2016/09/thumbnail-2.jpg
Mercedes-Benz of Chantilly 38.8987624, -77.4604216.